Reviews
We have been using Baxley for several years and think very highly of them. They are reputable, honest, reliable, and Excellent at diagnostics.
We’ve used this company for years, and they have always been outstanding. They are honest, dependable, knowledgeable, and genuinely kind people who care about doing the job right.
What keeps us coming back is the level of service. They take the time to explain things, never try to sell us something we don’t need, and always treat us with respect. It is rare to find a company that consistently delivers this level of quality and professionalism.
The best way I can describe them is this: every time they leave our house, I feel like I should send them a Christmas card. That is how much trust and appreciation they have earned from our family. If you are looking for an HVAC company that does great work and truly cares about its customers, I cannot recommend them highly enough.
What keeps us coming back is the level of service. They take the time to explain things, never try to sell us something we don’t need, and always treat us with respect. It is rare to find a company that consistently delivers this level of quality and professionalism.
The best way I can describe them is this: every time they leave our house, I feel like I should send them a Christmas card. That is how much trust and appreciation they have earned from our family. If you are looking for an HVAC company that does great work and truly cares about its customers, I cannot recommend them highly enough.
Honestly, the best a/c company I’ve ever encountered. I recommend them 1000x over to everyone. We’ve used them on multiple houses and they actually take them time to figure out the problem and fix it. We will never use a different a/c company again. They are the best. 10/10 recommend. Thank you Backslee for all you do!!
I have used Backslee A/C for many years. All of the technicians are friendly, polite, thorough, very knowledgeable, and do an excellent job. Fair pricing and great work. The office personnel are extremely friendly and helpful. They are an honest, trustworthy company that I highly recommend to anyone who is looking for an A/C and heating company for their home. I look forward to continuing to use their services for many years to come.
Backslee replaced two of my air conditioners today. The installers were very professional. They protected my hardwood floors any were courteous when asking questions any explaining their process. Definitely recommend Backslee A/C any their subcontractors!
We had a great experience with Backslee A/C services. Kerry was helpful and very knowledgable. We recommend them for all your HVAC needs including their attic blow in insulation services.
Josh serviced my unit today and couldn't have been more professional. I jumped to Backslee from John Moore, and very happy that I did!
Amazing. Joshua was on time and did a softstart installation so seamlessly. Like he did thousands of times. Very pro installation. Also discovered another issue with another component that few other companies didn't see. AC was vibrating for 4 years and now fixed. All included within a service fee. Very honest and legit company that can be trusted. Their customer service is also quick and responsive.
Backslee AC people are the friendliest, kindest and helpful business I have ever used. I started using them when I bought my condo in April Sound, since they installed the unit by the seller. Now I use them for my Houston home as well and have referred them to others. They are quick to respond and if you have an emergency, they will try their hardest to work you into their schedule. It is comforting to me that Backslee is just a phone call away. They are my AC experts.
Highly recommended. Responsive and honest family business.