KNOWLEDGE CENTER

Have you tried these standard checks?

  • Make sure the thermostat is set to the “auto” position.

  • Some thermostats require batteries and need to be replaced. The system will completely shut down if these become low.

  • Check the breaker to the unit turn it completely off then back on again, wait ten minutes to see if the system resets.

  • Check the switch in the attic. Sometimes this is accidentally turned off when someone needs to be in the attic and turns off the wrong switch.

  • During power failures and surges turn thermostat (s) to the off position. Leave them off until power has fully recovered. During brown/black outs it is best to leave off as long as possible as everyone will be trying to get them back on at the same time.
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